1. Information We Collect

We may collect:

• Personal details: your name, email, phone number, and delivery address.
• Payment information: processed securely by our payment partners (we never store your full card details).
• Technical data: IP address, browser type, and website activity — used to help us improve your experience.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders.
• Respond to your inquiries or requests.
• Send updates, offers, and brand news (only if you opt in).
• Improve our products, customer experience, and website performance.
• Prevent fraud and ensure safety on our platform.

3. How We Protect Your Data

Your information is stored securely. We use encryption, password protection, and trusted third-party systems to keep your data safe.

Only authorized team members can access it — and only when it’s necessary for business operations.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share limited details with:

• Service providers who assist with payments, shipping, or site operations.
• Legal authorities when required by law or to prevent fraud.

All our partners are required to maintain strict confidentiality and security.

5. Cookies & Tracking

Our website uses cookies to personalize your experience and understand how visitors use our site.

You can disable cookies in your browser settings, but some features may not function properly as a result.

6. Your Rights

You have the right to:

• Access and review your personal information.
• Request corrections or updates.
• Withdraw consent or unsubscribe from communications at any time.

To exercise these rights, contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

RIVI Footwear
Adress: 2A Sangama Street, TMC Estate, Abuloma, Port Harcourt, Rivers, Nigeria.
Email Address: hello@rivifootwear.com
WhatsApp Number: +234 (0) 810 477 4445

8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or the law.

Any updates will appear here with a new “Last Updated” date.

Last Updated: 6/11/25